The majority of our raw data is obtained from government agencies and other public entities. Most of these organizations do not provide availability guarantees. Therefore it would be difficult for us to provide an SLA that we can stand behind. Instead, we offer a "Best Effort Guarantee". Essentially, if the raw data is available, we'll do our absolute best to make sure that data is available via our service.
In order for us to keep our prices as low as possible, we have opted to handle all support via email. If you need assistance with any matter, either send us a message via our contact form or send us an email at firstname.lastname@example.org.
Our support is email based. If you need assistance with any matter, either send us a message via our contact form or send us an email at email@example.com.
Not at the moment.
Sure thing. However, it will be up to you to coordinate account access, payments, etc.
No. Our free trial is 100% free. No credit card information is required. The trial is activated as soon as you create a user account and verify your email address.
We have a 30-day refund policy. If you are not 100% satisfied with your purchase, simply send us a message requesting a refund within 30 days of making a payment. We cannot offer refunds for payments older than 30 days.
Stripe is our payment processor. Any purchases will appear on your statement as "Meteo Maps LLC".